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Empire Tahoe 42" Millivolt Control With On Off Switch, Natural Gas Direct Vent Deluxe Fireplace standard Side Shelf dimensions 40 72014 + 23401 Side Shelf dimensions 40 3 4" W frame and louvers – even glowing embers Once you locate your rating plate the serial number will help identify the age The Deluxe Tahoe model has louvers and an available trim kit
Look for an acknowledgment that distinguishes receipt from a completed answer. Follow up with clear references and the documented process rather than assuming an unanswered request has been completed.
Ask about any proposed replacement before accepting it. Do not infer a support deadline from the listing removal date.
Use the seller's support channel for an issue needing direct action. Answer based on the experience you actually had.